FAQs

🧳 3-Way Duffel Backpack FAQs

1. How many ways can I carry this bag?
You can carry it in three ways — as a backpack, duffel, or shoulder bag. Perfect for travel, gym, or daily use.

2. Is the fabric water-resistant?
Yes! It’s made from durable and water-resistant material to keep your belongings safe in light rain or splashes.

3. Can it fit a laptop?
Absolutely. The main compartment includes a padded sleeve that fits up to a 15" laptop.

4. Does it have a compartment for shoes or wet clothes?
Yes, it has a separate shoe compartment and a wet pocket for storing swimming gear or toiletries.

5. What is the size and capacity of the backpack?
The size is 45cm (H) x 25cm (W) x 22cm (D) — spacious enough for weekend trips or daily workouts.

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💧 Collapsible Water Bottle FAQs

1. What is the bottle made of?
It’s made from BPA-free, food-grade silicone that’s safe, flexible, and eco-friendly.

2. How much liquid can it hold?
The bottle holds up to 550ml (18.5oz) when fully expanded.

3. Is it leak-proof?
Yes! The secure screw cap and silicone seal prevent leaks — perfect for travel or gym bags.

4. Can it handle hot or cold drinks?
Yes, it’s safe for both hot and cold beverages, ranging from -40°C to 230°C.

5. How do I clean it?
Simply unscrew the lid and wash with warm, soapy water — or place it in the dishwasher (top rack) for easy cleaning.

ORDER PROGRESS:

1. How long will it take for my orders to arrive?

Usually, after order has been placed, we will post out your order the following day and you may expect to receive within just 2-5 working days!

2. How do I check the status of my order?

Upon order completion, you will receive an email confirming your order. You will also receive a shipment confirmation and tracking number via email once your package has been prepared for shipment. If you have questions about your order status or did not receive the email, please contact us back through email or DM instagram @kandaworldmy